A unique approach

At Bruntwood, we develop, let and manage all our own properties ourselves, meaning that we know how to create buildings that both work well and look good.

This unique approach is driven by the strong customer focus that underpins everything we do, from selecting and developing the property we invest in, to the sustainable management of our buildings and the top quality customer service we strive to deliver. Within the cities where we operate, the Bruntwood product is very much in demand, owing to the quality of our developments, the high level of customer service we provide and the flexibility we afford our customers to move within our portfolio should their needs change.

  • Our portfolio strategy

    To deliver the flexibility that our customers value, we plan our acquisitions and developments to ensure that we have both a geographical concentration of properties and a constant pipeline of refurbished space. This is vital in attracting new customers and in retaining our existing ones by enabling them to move within our portfolio as their needs change.

  • Our letting model

    All well as working with a wide range of professional letting agents, at Bruntwood we have our own highly-experienced in-house sales team whose job it is to ensure that we match customers with the best possible space to suit their requirements. By doing this we can make sure that all potential customers are well looked after at every step of the journey.

  • Our operational ethos

    We operate our buildings through our highly-professional team of General Managers whose job it is to make sure that all our customers' needs are met. It is their customer insight and their close understanding of what makes our buildings work operationally that feeds back into our development approach, enabling us to get more and more of our redevelopments 'right first time'.